Legal Information

1. Data Controller

The data controller responsible for the processing of personal data through this website is privacyshieldnow, located at Via San Desiderio 29, 20872 Cavenago di Brianza, Monza e Brianza, Italy. Contact: [email protected]

2. Categories of Personal Data

We process the following categories of personal data: identification data (name, email address), technical data (IP address, browser type, device information), usage data (pages visited, time spent, navigation patterns), and any data voluntarily submitted through contact forms.

3. Legal Basis for Processing

Processing is conducted pursuant to: (a) Article 6(1)(a) GDPR — consent of the data subject; (b) Article 6(1)(b) GDPR — performance of a contract; (c) Article 6(1)(f) GDPR — legitimate interests pursued by the controller, specifically the improvement of our data protection services and website functionality.

4. Purpose of Processing

Personal data is processed for: responding to inquiries and providing requested services, maintaining contractual relationships, improving website user experience, ensuring compliance with legal obligations, and sending service-related communications.

5. Data Retention

Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a maximum of 24 months. Contract-related data is retained for 10 years in compliance with Italian civil and tax law obligations.

6. Data Recipients

Personal data may be shared with: hosting providers, email service providers, analytics platforms, legal and accounting advisors, and competent supervisory authorities when legally required. All processors are bound by Data Processing Agreements pursuant to Article 28 GDPR.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses adopted by the European Commission or decisions on adequacy pursuant to Article 45 GDPR.

8. Data Subject Rights

In accordance with GDPR Articles 15-22, data subjects have the right to: access personal data (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20), object to processing (Article 21), and withdraw consent at any time (Article 7(3)).

9. Right to Lodge a Complaint

Data subjects have the right to lodge a complaint with the Garante per la protezione dei dati personali (Italian Data Protection Authority) if they believe their rights under GDPR have been infringed.

10. Automated Decision-Making

privacyshieldnow does not engage in automated decision-making, including profiling, that produces legal effects concerning data subjects or similarly significantly affects them.

1. Acceptance of Terms

By accessing or using the services provided by privacyshieldnow, located at Via San Desiderio 29, 20872 Cavenago di Brianza, Monza e Brianza, Italy, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.

2. Scope of Services

privacyshieldnow provides data protection consultancy, compliance auditing, privacy documentation, consent management implementation, and related data governance services. The specific scope, deliverables, and timelines for each engagement are defined in individual service agreements.

3. Service Execution

All services are executed in accordance with applicable data protection legislation, industry best practices, and the specific requirements outlined in the service agreement. Deliverables are provided in the formats specified in the engagement scope.

4. Client Obligations

Clients are responsible for: providing accurate and complete information necessary for service delivery, granting access to relevant systems and documentation as required, designating authorized personnel for coordination, and ensuring internal approvals for deliverable implementation.

5. Intellectual Property

Upon full payment, all deliverables created specifically for the client become the client's intellectual property. Templates, frameworks, methodologies, and proprietary tools developed by privacyshieldnow remain the intellectual property of privacyshieldnow and are licensed for client use.

6. Confidentiality

Both parties agree to maintain strict confidentiality of all proprietary and sensitive information shared during the engagement. This obligation survives the termination of the service agreement for a period of 5 years.

7. Limitation of Liability

privacyshieldnow's total liability for any claims arising from or related to the services shall not exceed the total fees paid by the client for the specific service giving rise to the claim. We shall not be liable for indirect, consequential, or incidental damages.

8. Termination

Either party may terminate a service agreement with 30 days' written notice. Work completed and expenses incurred prior to termination shall be compensated in full. Termination does not release either party from obligations of confidentiality and intellectual property.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Italy. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Monza e Brianza, Italy.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. The website cannot function properly without these cookies.

Functional Cookies: These cookies enable personalized features such as remembering your cookie consent preferences. They may be set by us or by third-party providers whose services we have added to our pages.

3. Third-Party Cookies

We do not deploy third-party tracking cookies, advertising cookies, or analytics cookies that personally identify users. Any third-party services integrated into this website (e.g., Google Maps for location display) may set their own cookies in accordance with their respective privacy policies.

4. Cookie Consent

Upon your first visit, you are presented with a cookie consent notice. Essential cookies cannot be disabled as they are necessary for the website's operation. Functional cookies are only activated after you provide explicit consent. Your consent preferences are stored in your browser's local storage and persist until you clear them.

5. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may impair the website's functionality. For instructions on managing cookies, please refer to your browser's help documentation.

6. Changes to This Policy

We may update this Cookies Policy to reflect changes in technology, legislation, or our operations. Any material changes will be communicated through the website. Continued use of the website after changes constitutes acceptance of the updated policy.

1. General Refund Terms

At privacyshieldnow, we are committed to delivering high-quality data protection services. Refunds are evaluated on a case-by-case basis according to the project milestones, deliverables completed, and the specific terms outlined in the service agreement.

2. Pre-Service Refund

If a service has not yet commenced, a full refund may be requested within 14 days of payment. Requests must be submitted in writing to [email protected].

3. Partial Refund

Where work has been partially completed, a proportional refund may be granted based on the percentage of deliverables completed at the time of cancellation. The assessment of completed work is determined by the project milestones defined in the service agreement.

4. Non-Refundable Services

The following are non-refundable: consulting hours already delivered, third-party costs incurred on behalf of the client, and定制 (custom) documentation that has been delivered and accepted by the client.

5. Refund Processing

Approved refunds are processed within 30 business days to the original payment method. The client will be notified via email once the refund has been processed.

6. Dispute Resolution

In the event of a refund dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies. Disputes not resolved through negotiation shall be submitted to the jurisdiction of Monza e Brianza, Italy.